The feud between two double-decker tour bus companies in New York City is escalating, with accusations flying back and forth. Aurora Tourism Services, also known as Iconic Tours, has filed a lawsuit against TopView, claiming they’ve been using intimidation tactics, violence, and vandalism to undermine their business. In response, TopView has filed a counterclaim alleging that Aurora has been operating illegally by not registering their buses, using unlicensed ticket sellers, and making unauthorized bus stops. TopView has documented nearly 100 instances of Aurora buses missing license plates and other violations.
Aurora denies the allegations, stating that they are compliant with all regulations and have the necessary permits and licenses. The company’s attorney provided proof of compliance with multiple permits and licenses. Despite the ongoing battle between the two companies, the Department of Consumer and Worker Protection has issued Aurora two violations in the last two years but declined to comment further due to an ongoing investigation.
The accusations include claims of unpaid wages, bus drivers abandoning vehicles in Times Square, and various other regulatory violations. Both companies are trading barbs and accusations in a legal battle that shines a light on the competitive nature of the hop on hop off bus industry. As the conflict continues, both sides are adamant about defending their rights and holding the other accountable for their actions. The public feud between these tour bus companies reveals a complex web of legal challenges and regulatory compliance issues in the New York City tourism sector.
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