The Transportation Department has implemented a new rule that defines what constitutes a “significant” delay in air travel. This rule aims to provide more transparency and clarity for passengers regarding flight delays. According to the new rule, a delay of 15 minutes or more beyond the scheduled arrival time is considered significant.
The definition of a significant delay is important for passengers as it can impact their travel plans and overall experience. By setting a clear standard for delays, the Transportation Department is hoping to increase accountability among airlines and improve communication with passengers.
In addition to defining significant delays, the new rule also requires airlines to provide timely updates to passengers about flight delays and cancellations. This includes informing passengers about the reason for the delay, estimated departure and arrival times, and any alternative travel options available.
The rule comes at a time when air travel has been significantly impacted by the COVID-19 pandemic, with many flights being delayed or canceled due to travel restrictions and decreased demand. By establishing these guidelines, the Transportation Department aims to protect passengers’ rights and ensure they have access to accurate information about their flights.
Overall, the new rule on significant delays in air travel is a step towards improving transparency and accountability in the airline industry. Passengers can now expect more consistent communication and better understanding of what to expect when faced with flight delays. This rule underscores the importance of prioritizing passenger experience and ensuring they are kept informed throughout their journey.
Source
Photo credit www.nytimes.com
